Operational excellence

Process optimization

Optimizing operations helps businesses save costs, make the most of resources and promote operational efficiency.
Operating process optimization is a key factor in the digital transformation of businesses. As business expands, a manual process is unable to meet these efficient features due to the increase in business contacts, the changes in products and services, the rising number of employees, and more complicated sales scenarios, leading to difficulties in management and ineffective work.
Therefore, emergent methodologies of applying technology and way of working (such as Agile Scrum, Lean Six Sigma, etc.) within a business’ operation system is mandatory for business in order to optimize the whole process while increasing its competitiveness.
An efficient operation process requires the following features:
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As business expands, a manual process is unable to meet these efficient features due to the increase in business contacts, the changes in products and services, the rising number of employees, and more complicated sales scenarios, leading to difficulties in management and ineffective work.
Therefore, emergent methodologies of applying technology and way of working (such as Agile Scrum, Lean Six Sigma, etc.) within a business’ operation system is mandatory for business in order to optimize the whole process while increasing its competitiveness.
Start optimizing your business’ operation process with FPT Digital
We help business identify, restructure, automate operation processes and share knowledge by providing some needed training courses through stages
01.
Assess business status
We explore and analyze different departments' activities and businesses' abilities to integrate technology into the current operation process. Besides, we share the knowledge and perform training for business all about process and operation optimization.
Goal: Business recognizes its position within the digital market and the gap to achieve digital maturity level.
02.
Analyze and propose
We identify pain points within business' operation process and their impacts on business operations. Based on this, we analyze suitable digital initiatives.
Goal: Digital initiatives which are potential and fit business' critical operational strategies are proposed.
03.
Build implementation plan
We develop a detail implementation plan for business in executing Process Optimization digital initiatives with consideration of technology, budget, time, personnel factors.
Goal: Business has an optimal detail implementation plan for Process Optimization to follow and perform
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04.
Monitor implementation process
We support monitoring the implementation progress and efficiency based on the roadmap.
Goal: We ensure Implementation process for business is on track, according to roadmap, and make adjustment if needed.
05.
Maintenance & support
We report on project progress and efficiency to stakeholders.
Goal: Stakeholders are up-to-date with project progress and efficiencies to prepare and get used to the new operation system
06.
Propose optimization enhancement
We propose further enhancements on project and digital initiatives.
Goal: The new operation system will reach its optimal operational level
FPT Digital accompanies business through these stages, helps business optimize operation process of the entire organization, solve outstanding pain points while recognize and grasp growth opportunities to further enhance its competitive capabilities.
Other reference initiatives
To promote operational excellence, besides of operating process optimization, initiatives and roadmap are tailor made for each business to ensure practical and feasible implementation approach. Some other reference initiatives for promoting operational excellence include:
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